After-sales service

The company promises:

        First of all, I am honored to thank you for choosing the products of Yichang Hengyuan Technology Co., Ltd. All our products are provided with a one-year warranty. During the warranty period, the company will provide replacement products for free if there are any quality problems.

一. Pre-sale service

1. Yichang Hengyuan Technology Co., Ltd. will provide users and contracted partners with product manuals and selection for free

2. Customers can contact our staff via internet/telephone fax/email for technical issues related to the application of Yichang Hengyuan technology products, and we will solve them for you as quickly as possible!

3. Follow up the bidding of the customer's engineering project, and give full support to the customer in the scheme design.

The company strictly in accordance with the contract requirements to supply on time with quality and quantity.

二、After-sales service

1. All products purchased from Yichang Hengyuan Technology Co., Ltd. enjoy a one-year replacement service.

2. After the product arrives at the site, according to the installation time negotiated by both parties, the company will provide free telephone guidance for the installation and commissioning of the equipment; for difficult projects, the nearby area can provide users and contracted partners with on-site installation guidance services.

3. Out-of-warranty warranty: For maintenance of Yichang Hengyuan Technology products outside the warranty period, only cost will be charged. Thank you for your support, I believe Yichang Hengyuan Technology will become your happy partner.